"KREEN", "we", or "us" refers to PT Tiket Keren Nusantara, a limited liability company established under Indonesian law and located at CoHive 101, 9th Floor No. 33, Mega Kuningan Lot E4-7, Jl. Dr. Ide Anak Agung Gde Agung No. 1 Kuningan Timur, Setiabudi, South Jakarta, DKI Jakarta.

"You" refers to any individual or legal entity that uses, accesses, utilizes, and/or creates an account on Kreen, including but not limited to Event Organizers and Buyers.

"Site" means Kreen which is managed and owned by KREEN.

"Platform" means our Site, the mobile version of our Site, voice and data channels, technology, software, systems, and other media owned and managed by KREEN from time to time.

"Event" means an activity that is commercial or non-commercial organized by Event Organizers using our Platform services to support the event activities.

"Event Organizer" means any individual, association, legal entity, and/or various other legal entities that organize Events as organizers, promoters, committees, and/or owners who collaborate with us using our Platform services including but not limited to the services we provide on the Site.

"Ticket" means your valid proof of right to enter the venue of the Event, enjoy a performance presented by the Event, use and/or utilize an activity related to the Event organized by the Event Organizer according to the date, time, place, type, and/or other provisions attached to the ticket that has been selected, ordered, and purchased legally by the Buyer, whether in physical, electronic, or other media forms used by us from time to time and equipped with a unique code (barcode) as a security system on the ticket.

"Partner" means parties that have collaborated with us, including but not limited to the cooperation of reusing our platform to provide Tickets both online and face-to-face or offline.

"Buyer" means any individual and/or legal entity that purchases Tickets at a certain price or free of charge organized by the Event Organizer legally and in accordance with these Terms of Use, the terms and conditions applicable at the Event venue, the terms and conditions set by the Event Organizer, and the applicable laws and regulations.

"Kreen" means the service we provide for you, the Event Organizer, in the form of a platform to support Events that provide convenience through the use of technology for Event Organizers to create, market, sell, and/or distribute Events independently, where the service may change from time to time based on our own policies.

"Service Fee" means the service fee as compensation to us for our services or products, including but not limited to the provision of the Platform to support your Event, whether in the form of money, percentage, or services that can be valued, which we set from time to time based on our own policies.

In the event of a conflict or inconsistency between two or more provisions in these Terms of Use, whether with our other usage provisions and/or the usage provisions of our Partners, whether the provisions are stated in the same or different documents, KREEN will determine the applicable provisions.

In addition to these Terms of Use and depending on the services chosen by you, you are required to read and accept the rules and terms of the services that may apply to those services.

This agreement is valid as long as you, the Event Organizer, use our services, both at the time of the Event and at the end of the Event until you have fulfilled all your obligations under this agreement.

KREEN will publish any substantial changes or amendments to these Terms of Use (if any) through the Platform. The Event Organizer is required to read carefully any changes or amendments so that if the Event Organizer continues to use, access, or utilize the Platform, the Event Organizer is deemed to have known, understood, and agreed to the changes or amendments.

All Ticket orders by Buyers for Events organized by Event Organizers through our Platform are separate obligations from the obligations arising from this agreement based on these Terms of Use, which are obligations arising between Buyers and Event Organizers, each party is bound and subject to those obligations. To avoid doubt, we are the Platform provider collaborating with Event Organizers, while all Tickets sold to Buyers are the property of the Event Organizers. Any data and information regarding Tickets provided by the Event Organizers to us, and we inform to prospective Buyers, is an offer from the Event Organizers to those prospective Buyers which binds the Event Organizers and Buyers in the event of a Ticket purchase. Therefore, we are not a party in the event of disputes, claims, lawsuits, requests for rights, compensation, damages arising, injuries arising, deaths arising, and/or claims of rights to any rights arising directly or indirectly from the organization of Events requested by the Event Organizers to Buyers and vice versa from Buyers to Event Organizers, including by any third party who feels aggrieved by the organization of Events by the Event Organizers.

To avoid doubt, the Event Organizer has understood and agreed that KREEN does not provide any guarantees in any form regarding the success of the Event organization either in the form of Ticket sales results or the smooth running of the Event. The Event Organizer hereby releases and discharges KREEN from any claims, lawsuits, requests, damages, claims, and/or any form of rights compensation by any party including the Event Organizer itself arising from including but not limited to the results of Ticket sales and the organization of the Event.

All content and information on this site is general information that can be changed by the manager at any time without notice.

The requirements for creating an account are the filling of data and information by the Event Creator, the truth, validity, legality, and authenticity of which are guaranteed by you.

1. You must be at least 12 years old to register.
2. You must have a Facebook or Google account as authentication when connecting to the KREEN server.
3. You are required to enter your phone number correctly so that we can easily verify the data if at any time the user uses the facility to create activities through our site.
4. Each of you is only allowed to have 1 (one) ID.

You acknowledge and agree that the use of any material or information on this site is entirely at your own risk, and not the responsibility of the manager.

Some of the images (movies, music, press releases, press conferences, event articles, etc.) on this site are images obtained from various sources. The copyright of these images is owned by the copyright holder and not by KREEN. You agree that the manager does not own and has never claimed copyright of some of these images. If you are the copyright holder and do not want your images displayed here, please contact us through our Contact page to request the removal of your images from this site.

You acknowledge that most of the content on this site is created by the manager. The manager holds full copyright of the articles. You are prohibited from claiming the content of this site as your own without the knowledge and permission of the content manager.

By accessing this site, you agree not to use the content, materials, and other materials from this site for illegal or unlawful purposes under the law.

This site uses cookies to monitor various browsing preferences aimed at knowing visitor statistics and displaying relevant advertisements. You acknowledge and agree to the use of these cookies on this site.

Some of the content on this site comes from various sources. You agree that the manager does not own and has never claimed copyright of that content. The manager makes every effort to display each source.

By accessing this site, you agree not to use the content, materials, and other materials from this site for illegal or unlawful purposes under the law.

From time to time, this site will include various links to other sites. These links are provided to give you further information. This does not mean that this site supports those sites. You acknowledge and agree that the manager is not responsible for the content of those sites.

You agree that we are not responsible for content provided by other parties, whether in the comments section or in posts. We have no obligation to review that content, but we reserve the right to edit and publish any content submitted. The manager has the right to delete content for any reason, but we are not responsible for the failure or delay in deleting that content.

To avoid doubt, we are a Technology Company, not a ticket agency company. There are no provisions and/or relationships that bind us to you and/or to parties that own and/or organize Events and any parties that can be considered as a form of agency.

We do not guarantee and are not responsible for the continuity, organization, execution, and/or quality and satisfaction of you regarding the Events for which you purchased tickets through External Links on the website.

We are not responsible for any injury, death, damage, or loss that occurs at the Event for which you purchased tickets through External Links. We are also not responsible for any errors, including violations, or criminal acts committed by Partners during the Event.

As is known, External Links are features developed for our users who want to purchase tickets through the website Kreen via External Links (links outside our website).

Every Event Organizer who wishes to use and utilize our services, including KREEN services, to support your Event, must create an account in the KREEN system.

The requirements for creating an account are the filling of data and information by the Event Organizer, the truth, validity, legality, and authenticity of which are guaranteed by you.

Every act and action using that account is the full responsibility of the Event Organizer as the creator and owner of that account, including any form of abuse committed by other parties and/or the Event Organizer themselves. Therefore, the Event Organizer is required to maintain the confidentiality of data and information related to that account. The Event Organizer releases and discharges KREEN from any responsibility in any form related to the use of that account.

In creating that account, all data and information filled in by the Event Organizer are under the full control and ownership of the Event Organizer, where the Event Organizer is fully responsible for the truth of each data and information filled in by the Event Organizer, and any form of negligence, error, oversight, typo, and/or mistakes in any form and reason that causes that data and information to become meaningless as intended by the Event Organizer will be the full responsibility of the Event Organizer, whether it causes losses or not, including but not limited to errors in account numbers, event schedules, event locations will be the responsibility of the Event Organizer. The Event Organizer is required to fill in all information and data in creating the account accurately, carefully, and diligently.

You as the Event Organizer hereby declare and guarantee to us that all data and information provided and filled in during the creation of your account are legal, valid, legitimate, and within your authority to provide to us.

You hereby agree and acknowledge that KREEN has the full right and authority based on our own policies, to delete, not process, blacklist, block, and/or by methods and ways that we deem necessary to handle any Event Organizer accounts that we consider have violated these Terms of Use, committed criminal acts, violated legal regulations, public order, morality, fraud, abuse, negligence, oversight and/or based on our accountable policies.

Event Organizers who have created an account on our Site may create Events subject to the terms and conditions in these Terms of Use, moral norms, public order, and applicable laws and regulations.

Event Organizers are required to provide us free of charge without any compensation in any form all information and data regarding the Event with accurate, valid, legal, legitimate, and not infringing on the intellectual property rights of others in any form. Event Organizers are prohibited from making descriptions of Events that violate legal regulations, public order, morality, and applicable norms, such as but not limited to provocation against ethnic groups, religions, races, and inter-group (SARA) and/or certain groups, extortion, pornography, vulgarity, targeting certain individuals or groups, threats, insults, defamation, violence, intimidation, misleading, lying, calls that incite hatred or hostility that divides, and/or calls to violate applicable laws.

Events organized by the Event Organizer are prohibited from containing elements, whether in the form of naming, content of the Event, activities within the Event, location of the Event, and/or any forms that include the elements of the Event that are related and become a unity that is interconnected in the Event either directly or indirectly, which includes elements of violations of legal regulations, money laundering, public order, morality, applicable norms, such as but not limited to forms of gambling, prostitution, provocation against ethnic groups, religions, races, and inter-group (SARA) and/or certain groups, extortion, pornography, threats, insults, defamation, violence, intimidation, misleading, lying, calls that incite hatred or hostility that divides, where all activities are only in the form of collecting money and/or goods without any other event activities, and/or calls to violate applicable laws.

Events organized by the Event Organizer are prohibited from containing elements, whether in the form of naming, content of the Event, activities within the Event, location of the Event, and/or any forms that include the elements of the Event that are related and become a unity that is interconnected in the Event either directly or indirectly, which includes elements of violations of legal regulations, money laundering, public order, morality, applicable norms, such as but not limited to forms of gambling, prostitution, provocation against ethnic groups, religions, races, and inter-group (SARA) and/or certain groups, extortion, pornography, threats, insults, defamation, violence, intimidation, misleading, lying, calls that incite hatred or hostility that divides, where all activities are only in the form of collecting money and/or goods without any other event activities, and/or calls to violate applicable laws.

The Event Organizer declares and guarantees to us that:

1. All information and data provided to us, whether in the form of posters, images, words, terms, and/or any other forms of creations that are intellectual property rights are the rights and authority of the Event Organizer to be used for both economic and non-commercial purposes for the interests of the Event by the Event Organizer;
2. The organized Event is the right, property, ownership, and full authority and/or is the power with all forms of necessary approvals received for the Event Organizer in representing the organization of the Event;
3. The Event Organizer is fully responsible for the entire Event including its content, side elements, or any elements related and becoming a unity both directly and indirectly in the Event does not violate these Terms of Use, legal regulations, morality, public order, the intellectual property rights of others, and other provisions that must be complied with;
4. The Event Organizer has obtained all forms of permits, approvals, recommendations, and/or all forms of other documents in the implementation of the organized Event;

The content of the Event, whether in the form of activities, activity fillers, types of activities, types of events including types and classifications of Tickets and all forms related to the content of the Event created and filled in the KREEN system is true and in accordance with the existing reality. In the event of any changes regarding the Event in any form, including but not limited to location, type, time, activities, commercial nature becoming non-commercial and vice versa, types and classifications of Tickets and other changes, the Event Organizer is required to notify KREEN and/or Ticket Buyers of those changes.

The Event Organizer hereby agrees to be fully responsible and release and discharge KREEN from any form of responsibility, compensation, claims, lawsuits, claims of rights, requests for rights from any party and/or any form of obligations that must be borne due to violations of these Terms of Use, violations of legal regulations, violations of social norms, morality, public order, and/or violations of the rights of other parties who feel their rights have been violated due to the implementation of the Event and/or violations of prohibitions, statements and guarantees, obligations, and all forms of provisions of these Terms of Use.

The Event Organizer is fully responsible for all permits, approvals, dispensations, orders, licenses, taxes, levies, approvals for the use of intellectual property rights and/or documents in any form required under legal regulations including government policies, necessary for the continuity and organization of the Event.

The Event Organizer hereby agrees and acknowledges that KREEN has the full right and authority based on our own policies, to refuse, delete, not process, blacklist, block, unilaterally terminate cooperation, demand compensation, demand various rights to restore rights that have been violated and/or by methods and ways that we deem necessary to handle any Event that we consider has violated these Terms of Use, committed criminal acts, violated legal regulations, public order, morality, fraud, abuse, negligence, oversight and/or based on our accountable policies.

In the event of changes to the Event activities caused by one reason or another, the Event Organizer is required to notify us and the Buyers officially at least 7 (seven) days before the changes to the Event activities.

In the event of cancellation of the Event, KREEN still has the right to the Service Fee that has been incurred and other costs that have been incurred by the Second Party related to the implementation of the cooperation, including bank administrative fees for transferring refunds to Buyers and other costs, which will be charged to the Event Organizer.

In the event of cancellation of the Event, the Event Organizer is fully responsible for refunding the money from the Ticket purchases by the Buyers to the Buyers through KREEN by making payments for the costs as referred to in Letter (F) point (2) above plus the total refund amount, where the total will be deducted from the money from the Ticket purchases and the remaining amount must be paid by the Event Organizer no later than 7 (seven) days through our account which we will provide along with the amount to be paid to the Event Organizer.

The amount of money refunded for the cancellation of the Event to the Buyers is 100% (one hundred percent) of the Ticket price and does not include the convenience fee that has been deducted by the bank and payment gateway (if the transaction is made using the payment facilities from the payment gateway company) or other costs that will be borne by the Event Organizer, as referred to in Letter (F) points (2) and (3) above.

In the event of changes to the Event activities caused by one reason or another, the Event Organizer is required to notify us and the Buyers officially at least 7 (seven) days before the changes to the Event activities.

In the event of cancellation of the Event, KREEN still has the right to the Service Fee that has been incurred and other costs that have been incurred by the Second Party related to the implementation of the cooperation, including bank administrative fees for transferring refunds to Buyers and other costs, which will be charged to the Event Organizer.

In the event of cancellation of the Event, the Event Organizer is fully responsible for refunding the money from the Ticket purchases by the Buyers to the Buyers through KREEN by making payments for the costs as referred to in Letter (F) point (2) above plus the total refund amount, where the total will be deducted from the money from the Ticket purchases and the remaining amount must be paid by the Event Organizer no later than 7 (seven) days through our account which we will provide along with the amount to be paid to the Event Organizer.

The amount of money refunded for the cancellation of the Event to the Buyers is 100% (one hundred percent) of the Ticket price and does not include the convenience fee that has been deducted by the bank and payment gateway (if the transaction is made using the payment facilities from the payment gateway company) or other costs that will be borne by the Event Organizer, as referred to in Letter (F) points (2) and (3) above.

We are not responsible for any injury, death, damage, or loss that occurs at the Event and/or the use of the Platform. We are also not responsible for any errors, including violations, or criminal acts committed by Buyers or other parties present at the Event venue during the Event, including the Event Organizer themselves.

We are not responsible and you guarantee and release us, our Partners, and our affiliates from liability for any losses, claims, lawsuits, and/or requests for any rights by you, Buyers, event visitors, and/or third parties for abuse, fraud, deceitful acts, and/or other actions resulting from the dissemination of information and/or data of the Event, including data/information of Event Tickets, that you do yourself and/or as a result of your negligence, oversight, and/or intent. Therefore, you are required to maintain and not disseminate your own personal information and data, including your account.

Any claims against us in any matter by you will be limited to the total amount actually paid by and/or owed to you when using our services during the event that gives rise to the claim. In any case, we and/or our licensors will not be liable to you or anyone for costs, interest, damages, or losses of any kind or form (including personal injury, emotional distress, and loss of data, property, income, profits, use, or other economic benefits). We will not be liable for any losses, damages, or injuries that may be caused by or result from you during the Event or in connection with the execution of this agreement or to any person for whom you have ordered services, including but not limited to losses, damages, or injuries arising from, or in any way related to the services and/or Platform, including but not limited to the use or inability to use the services and/or Platform and/or our Site.

You expressly waive and release us from any and all obligations, claims, or damages arising from or in any way related to Buyers, your partners, Partners, event visitors, parties present at the Event and/or the Event. We and our affiliates will not be parties to disputes, dispute negotiations between you and any party. Responsibility for the decisions you make regarding the Event is your responsibility and fully rests with you. You expressly waive and release us from any and all obligations, claims, causes of action, or damages arising from the use of the Platform, the execution of the Event, software and/or the Platform, or in any way related to us and our Partners introduced to you through the Platform.

We will take reasonable steps to prevent internet fraud and ensure that the data collected by us is stored securely. However, we are not responsible for any breaches on your computer server, we are not responsible as a third party.

If there are provisions in these Terms of Use that are determined to be unlawful or unenforceable in whole or in part, defective or must be interpreted only for that provision or part of that provision and the remaining part of that provision and all other provisions of these terms will continue to exist and be fully applicable, while that provision will be adjusted by us so that it can be implemented and fully approved by you.

The terms and conditions will be governed by and interpreted in accordance with the laws of the Republic of Indonesia. Disputes arising between you and us will be resolved through deliberation for 30 (thirty) days and if an agreement is reached will be resolved through and subject to the regulations applicable to the National Arbitration Board of Indonesia.

From time to time, we may unilaterally change, revise, amend, delete, add, and/or modify in any form the terms and conditions set forth in these Terms of Use based on our policies and authority.